Express Yourself Apologizing
Apologizing
When you have caused a problem for somebody, they are less likely to be very angry if you can make a polite apology:
I'm so/terribly/very sorry I'm late.
I do apologize. I'll get you another cup.
I must apologize for keeping you waiting.
(British English) We would like to apologize on behalf of the management.
We would like to offer/Please accept our apologies for the inconvenience.
Responses:
That's all right/OK.
No problem.
Don't worry about it.
It's fine, really.